Guide
Artificial intelligence is reshaping pharmacy care management, from prior authorization review and formulary optimization to member outreach and adherence support. This guide outlines five specific ways Optum Rx is deploying AI-driven tools to improve clinical outcomes, reduce administrative burden, and lower pharmacy spend for health plan sponsors. Each application is explained in practical terms, with data on the results achieved and guidance on how plan administrators can evaluate similar capabilities in their own pharmacy benefit programs.
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